I suggest to decrease the account lockout duration to 5 minutes and to add a backup admin account to be able to logon even in case of problems with the primary account. Once you are logged in the SEPM management console you can also select the 'admin' tab and change the security policy to respond to failed login attempts and to define lock duration. "%JAVA_HOME%\bin\java.exe" -Xms64m -Xmx256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=40 -classpath "%CD%\.\bin\inst.jar %CD%\.\bin\inst-res.jar" ="%CATALINA_HOME%" ="%CATALINA_HOME%\bin" .DatabaseFrame setpassword admin admin endlocal Here's the content of this file for a better off setlocal set CATALINA_HOME=%CD%\.\tomcat set JAVA_HOME=%CD%\.\jdk The resetpass.bat will temporarily reset the password to 'admin' and it will immediately ask you to choose new credentials. Type 'resetpass.bat' and press 'Enter' to run the batch file which is in charge of resetting the password.Type 'cd C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools'.Open a command prompt with elevated privileges.The second one consistes of one simple procedure:
If you have entered 5 wrong passwords, two solutions are available: the first one is to quietly sit in your chair, sip your coffee and wait for 15 minutes to pass. The 'admin' account is then kept locked for 15 minutes after which it unlocks itself automatically.
First, what you must know is that the SEPM security policy is set to lock the 'admin' account after 5 wrong passwords are entered.
Here's the procedure to reset the password for Symantec EndPoint Protection Manager on a Windows 2008 server.
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